Account Deletion & Data Removal
How deletion works and what is removedRequest account and data deletion
You do not need the app to start your deletion request. Sign in on the web to submit it now, or contact us if you cannot access your account.
How to delete your account
On mobile, the fastest route is Menu/Profile → Settings → Privacy & Security → Delete Account.
- Open Settings.
- Tap Privacy & Security.
- Go to Delete Account.
- Select a reason, add optional details, and confirm your password if required.
- Submit your deletion request.
Grace period
After you request deletion, your account remains disabled for up to 90 days. If you sign in during this period, deletion is canceled and your account is reactivated.
What happens after you request deletion
Immediate effect
Your account is disabled immediately and you are logged out.
Grace period
You can restore access by signing in again before the 90-day grace period ends.
Final purge
After the grace period, your account data is permanently removed except for limited records we must retain.
What is deleted (at final purge)
When the deletion completes (or if an admin performs an immediate hard deletion), the following are removed:
- Account & profile (username, profile, preferences)
- Listings and media (your listings and listing images)
- Messaging (threads and messages you participated in)
- Notifications (including thread-related notifications)
- Engagement (your favorites and favorites on your listings)
- Reports (ad reports you filed and those on your listings)
- Verification records (OTP verifications, document verifications, avatar changes)
- File metadata (content hashes and upload records tied to your account/listings)
Note: Social media artifacts associated with your listings (e.g., TikTok posts/videos/jobs) are removed via linked deletions or database cascades.
What may be retained temporarily
- Security and audit logs for a limited period to prevent fraud, abuse, and account takeover.
- Aggregated analytics that no longer identify you personally.
- Legally required records such as transaction-related information we must keep for statutory periods.
Canceling account deletion
If you change your mind during the 90-day period, simply sign in to your account to cancel deletion and restore access.
Data export
You may request a copy of your personal data before deletion. Please use our in-app Contact page.